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Last updated: 3 October 2026

This Privacy Policy explains how [Registered business name] (“Cypher Clothing”, “we”, “us”) collects, uses, shares and protects your personal information when you visit cypherclothingofficial.com or place an order with us. By using our website you agree to this policy.

1. Information we collect

  • Information you give us: your name, email address, phone number, shipping and billing address, order details and any messages you send us.
  • Information collected automatically: IP address, device and browser type, pages viewed and cookies, used to keep the website working and to understand how it is used.
  • Payment information: payments are processed by our payment gateway partner. We do not collect or store your card, UPI PIN or net-banking credentials.

2. How we use your information

  • To process, ship and deliver your orders and to send order and delivery updates
  • To handle payments, refunds, exchanges and customer support requests
  • To prevent fraud and keep our website secure
  • To improve our products, website and services
  • To send offers and updates, only where you have opted in — you can unsubscribe at any time
  • To comply with legal, tax and accounting obligations

3. Who we share it with

We do not sell your personal information. We share only what is needed with:

  • Payment gateway providers, to process your payment
  • Courier and logistics partners, to deliver your order
  • Hosting, IT, email and SMS service providers that help us run the store
  • Government or law-enforcement authorities when required by law

4. Cookies

We use essential cookies to keep your cart and login working, and analytics cookies to understand how visitors use the site. You can control or delete cookies from your browser settings; disabling essential cookies may stop the cart and checkout from working.

5. Data retention

We keep your information only for as long as it is needed to fulfil your orders, provide support and meet legal, tax and accounting requirements.

6. Security

Our website uses SSL encryption and we follow reasonable security practices as required under the Information Technology Act, 2000 and the rules made under it. No method of transmission over the internet is completely secure, but we work hard to protect your data.

7. Your rights

Under the Digital Personal Data Protection Act, 2023 you can ask to access, correct or delete your personal data, and withdraw consent you have given. Logged-in customers can update their details from My Account, or you can write to us at [support email address].

8. Children

Our website is intended for users aged 18 and above. Anyone under 18 may use it only with the involvement of a parent or guardian.

9. Changes to this policy

We may update this policy from time to time. The latest version will always be available on this page with the date it was last updated.

10. Grievance Officer & contact

For any questions or complaints about your personal data, contact our Grievance Officer: [Grievance Officer name], [support email address], [+91 XXXXX XXXXX], [Registered business address, City, State – PIN code].

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